Neteller Sucks Customer Reviews and Feedback
Neteller is an e-money transfer service used to transfer money to and from merchants, such as forex trading firms, social networks firms. It can withdraw funds directly using the Net+ card or transfer the balance to their own bank accounts. It is owned and operated by British global payments company Paysafe Group, alongside former competitor Skrill and prepaid payment method Paysafecard.
Patcharin Tangitatitan from Thailand posted a review on DFID about Neteller in November 2019:
"My account has been locked right after deposit money! I have been trying to contact the support team for help. I received no response after sending more than 20 emails and 3 international calls over 2 days. Until now, my account is still locked! I don’t understand how Neteller dare claiming itself for the best service provider with this unexpectedly horrible support."
Former Employee - Legal says"Lack of growth. Lack of development. Active silencing of possibly illegal activity."
Former Employee - Anonymous Employee says"-No Salary increase, they barely match inflation (****make sure you negotiate your salary well before you are hired****) -The company is stock market driven, God knows what's really going on. -This company might probably shutdown Calgary operations eventually. -Some of the managers in this company are not qualified for their duty and it shows."
Customer Service (Former Employee) says"If you look around a little bit you are going to realize their MO. They have no work ethics. Support doesn't work and the primary goal of the company is to lock accounts hoping that their customers give up on that money.NoneThey are scammers"
Call Centre Operator (Former Employee) says"Company does not reward enough high performance employeesBussy centernoisy environment"
Supervisor (Current Employee) says"I enjoy my daily tasks, I assist agents with questions, complete scheduling and time off requests. prioritize the workload and queues.Hardest part of my job, Sometimes not enough hours in the day to complete every task even when I time manage my work day/week.relaxed environmentthe shifts/hours required to work."
Alf Go says"Neteller - Shiiiiit happens, sorry 😞"
Jeremy Pereira says"Avoid, stealing your money - high charges their process of verification takes ages... they enable you to make a deposit then lock your account requesting you first document for the address verification and ID then after it s done they ask you you bank statement, ridiculous... Waste of time for the charges you are paying for. Revolut is much better with much freedom."
Ahmed Alshushan says"They blocked my account and kept my 200€ I sent all documents requested but these SCAMMER won’t return my money.."
sascha says"They blocked my account and ask for additonal verification, since i didnt realy like the service at all anymore, i didnt want to send them any more of my documents and i told them so. i Told them that i want to withdraw my almost 1000€ left on the account and i wont make this verification, they declined my withdraw request and wont give me my money. they keep 1000€ that dosent belong to them and wont pay it to me. Dont use this service, they will bann your account and keep your money. its my right to decline furth verification and if they dont want me to use the service afters this its okay but its not okay to keep my money from me. ill go to the local police tomorrow and will contact laywer i will sue them"
Marty J. says"NETELLER closed my account without any explanation or a reason. I was years long VIP member. Dont even think to use the SCAMMER NETELLER!!!"
Montassar Cherni says"Do not use Neteller if you care about your money! created an account put 300 eur from my bank card and wanted to send it to another account but got blocked right in that moment and eventhough i sent all the requested documents and did as they said my money is still blocked and won't probably see it again! I was warned about this scam but i didn't listen so don't make my mistake!"
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